TELEPHONY & OMNICHANNEL
Autonomous Voice Telephony.
One Brain, Every Channel.
Replace rigid IVRs and expensive call centers. Deploy intelligent AI agents that converse, qualify, book appointments, and close leads over live phone calls, WhatsApp, web chat, and email with low-latency turn-taking.
Don't read about it. Talk to it.
This AI receptionist is live right now. Talk to it like a customer of a business and watch it answer, qualify and book, in Hindi, Hinglish or English.
Demo with sample data. The browser call uses your mic and an English voice; the phone line speaks Hindi & Hinglish.
One Brain. Many Mouths.
A vendor builds one AI agent — its knowledge base, personality, and operational tools — then connects it to the channels where customers reach them.
Carrier-Grade Telephony Specifications
Built for high-concurrency telephony, ultra-low latency streaming, and enterprise regulatory compliance.
Interruptible, Full-Duplex Conversation
Traditional IVRs and sequential voice bots take 2.5–4.0 seconds to respond. Qixs processes speech over full-duplex WebSockets using Sarvam Saaras v3 & Deepgram Nova-2 with token-by-token LLM streaming, achieving human-parity turn-around with conversational barge-in.
| PLATFORM ARCHITECTURE | SPEECH-TO-TEXT | INFERENCE | TURN BEHAVIOUR |
|---|---|---|---|
| Qixs Voice Engine | Streaming WS (Saaras / Nova-2) | Token Stream (Llama-3.3 / GPT-4o) | Speaks while thinking · barge-in |
| Standard Conversational AI | Batch REST STT | Full Completion Wait | Waits for the full reply |
| Legacy Telecom IVR | DTMF / Cloud Grammar | Menu Traversal | Menu traversal, no interruption |
Spam Shield & Number Pooling
Placing >300 outbound calls/day from a single mobile number triggers Truecaller and carrier spam flags. Qixs dynamically rotates outbound campaigns across an automated Number Pool, preserving an 80%+ answer rate.
Milvus RAG Grounding
Upload PDF manuals, ingest sitemaps, or synchronize internal databases. All agent answers are strictly grounded in 728-dimensional vector embeddings with zero hallucinations.
Autonomous Booking & 2-Way CRM Sync
The AI agent executes real actions during live phone calls: checks calendar availability, books appointment slots on Cal.com / Google Calendar, writes qualified leads into Zoho, HubSpot, Salesforce, and GoHighLevel, and triggers custom webhooks.
The Cost-Saving Formula
Human telecallers cost ₹35,000–₹45,000/month in salary, telecom, and management overhead. Calculate your direct savings with Qixs autonomous voice agents.
Transparent, Scalable Pricing
Billed monthly via Razorpay Subscriptions (UPI AutoPay / e-Mandate) with a 20% discount on annual commitments.
Starter
For local shops, clinics, and independent consultants.
- 1 Human Support Seat
- Web Chat + 1 WhatsApp Number
- 5 Knowledge Base Docs / URLs
- Pay-as-you-go Voice Calling (₹4.50/min)
- Standard Email Support
Growth
For D2C brands, real estate brokers, and growing agencies.
- 3 Human Support Seats
- 1 Dedicated Virtual Phone Number
- Web Chat + WhatsApp + Phone
- 250 Included AI Voice Mins/mo
- 5 Parallel Outbound Lines
- All 11 CRM Connectors
Scale / Pro
For high-volume call centers, EdTech, and sales teams.
- 10 Human Support Seats
- All Channels (Voice, WA, Chat, Email)
- 800 Included AI Voice Mins/mo
- 20 Parallel Outbound Lines
- Unlimited Knowledge Base Docs
- Custom CRM Webhooks
Enterprise
For multi-branch hospitals, BFSI, and telecom operators.
- Unlimited Seats & Workspaces
- 100+ High-Throughput SIP Trunks
- Dedicated Milvus Vector Cluster
- Custom Zero-Shot Voice Cloning
- Dedicated Technical Account Manager
- 99.99% Uptime SLA Agreement